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Ĥ) Navigate to ~/Library/application support /adobe/oobe and delete opm.dbĥ)Navigate to /etc and open hosts file.

Proceed to next step then.ģ) Navigate to following location /Library/application support/adobe and Delete Slstore and slcache. Then click gear symbol at the bottom and click apply to enclosed items and click ok. Then click on lock symbol to enable editing. type /Library/application support/ and click go.ģ) To assign the permission right click on adobe folder and click Get info. To navigate click go from menu bar at then click goto. Please perform following steps depending on your Operating system to fix this issue.ġ) Close all adobe related processes in activity monitor (Creative cloud, Core sync, CC library, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater)Ģ) Navigate to following locations and assign the current user full permissions to adobe folders.